Telephone & Video Consultations

Telephone & Video Consultations | Niva Medical Clinic

At Niva Medical Clinic, we understand that convenience matters. Our telephone and video consultations let you speak directly with a GP from anywhere, offering personalised, professional medical advice in a secure and confidential setting.

Other Private GP Consultations Services

Face-to-Face Consultations

Receive personalised care in person with our experienced private GPs. Discuss your health concerns confidentially and get expert medical advice, examination, and treatment tailored to you.

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Home Visits

Our private GPs can visit you at home for personalised medical care in the comfort of your own surroundings, providing expert assessment, treatment, and peace of mind when you need it most.

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Why Choose Telephone and Video Consultations?

During your consultation, our experienced GPs will take the time to understand your symptoms, review your medical history, and provide a thorough assessment remotely. Using secure technology, they combine clinical expertise with a personalised approach to deliver accurate diagnoses, effective treatment plans, and practical health advice — all from the comfort of your home or office.

Personalised Advice

Our GPs listen carefully and provide clear, practical advice suited to your needs.

Convenient Access

Speak to a GP from anywhere through secure telephone or video consultations.

Effective Treatment Plans

We can issue prescriptions, referrals, and guidance without the need to visit the clinic.

Clear Guidance and Support

All your questions are answered so you feel informed, supported, and confident.

Pricing And Fees

The treatment and services offered at Niva Medical Clinic are affordable as we believe in providing health care accessible to all. All our pricing is honest and upfront.

Kindly note that you must pay the consultation fees before the appointment. For additional consultation or treatment, fees will be paid at the end. All our pricing plans are transparent; however, if you have any queries, kindly contact us before the appointment to avoid any confusion.

Below listed are some of our most common fees but please contact us before booking if you have any queries

20-minute GP appointment:

  • Suitable for minor ailments or single less complex issues
  • £80 for Face-to-Face (£70 for adult and £65 for child follow-up for same issue within a week)
  • £70 for Video
  • £60 for Telephone
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30-minute GP appointment:

  • Suitable for more complex problems to allow sufficent time for discussion
  • £110 for Face-to-Face
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Can I Pay Out Of My Insurance?

To confirm if your insurance plan covers your treatment or service plan, kindly contact your service provider and confirm before the appointment. Some insurance providers have an annual cash allowance for Private GP appointments that can be reimbursed.

Telephone and Video Consultations FAQs
At Niva Medical Clinic, we know convenience matters. Our secure telephone and video appointments let you speak directly with a private GP from home or work, while receiving personalised, professional medical advice in a confidential setting.

Below are common questions about our remote consultations. If you need anything further, our team is happy to help.
What are telephone and video consultations? +
Remote appointments with a GP by phone or video. You receive assessment, advice, and next steps without visiting the clinic.
What services can I access remotely? +
Symptom review, clinical advice, treatment plans, private prescriptions, fit notes, referrals, and follow-up guidance where appropriate.
Do I need to book in advance? +
Yes. Please book online or call reception. Same-day slots are often available.
How long is a remote consultation? +
Standard appointments are 20 minutes. 30-minute sessions are available for complex concerns.
Can you issue prescriptions and fit notes? +
Yes. Private prescriptions can be sent electronically to a local pharmacy. Fit notes can be provided when clinically appropriate.
Can you arrange referrals or tests? +
Yes. We can arrange NHS or private referrals and book blood tests or imaging at partner clinics if required.
What technology do I need? +
For video, use a smartphone, tablet, or computer with a camera, microphone, and stable internet. Telephone appointments need a reliable phone line.
Is the service secure and confidential? +
Yes. We use secure platforms and follow strict data protection standards to keep your information confidential.
Can I switch to an in-person visit if needed? +
If an examination is required, we will arrange a face-to-face appointment or a suitable referral.
Can I use private medical insurance? +
Some insurers reimburse private GP consultations. Please check your policy. We can provide receipts for claims.

How To Find Us?

Located in the heart of Stanmore, North-West London on Stanmore Broadway

  • 1 hour free parking available on the street via PayByPhone app or 90 minutes free at Sainsbury's, 3 Disabled Parking Bays outside the entrance to the clinic
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