Online GP Consultations by Telephone or Video
Speak directly with an experienced private GP by phone or video, from home or work, with personalised advice in a secure and confidential setting.
- Speak to a GP from anywhere, by secure phone or video
- 20 and 30 minute appointments, from £70
- Prescriptions, fit notes and referrals where appropriate
- Same-day slots often available
- Secure and confidential consultations
Or call 020 8865 1938
What patients say after seeing a Niva GP
Niva Medical Clinic | Last updated September 2026
At Niva Medical Clinic, we understand that getting to the clinic is not always easy or convenient. Our online GP consultations let you speak with an experienced doctor by telephone or video from the comfort and privacy of your home, workplace, or another suitable location.
You will still have dedicated time to explain your symptoms, ask questions and receive personalised medical advice. If you need a prescription, referral, tests or an in-person examination, your GP will explain what happens next and help you access the right care.
What Is an Online GP Consultation?
An online GP consultation works much like an appointment at the clinic, except you speak with your doctor by telephone or secure video. Your GP will ask about your symptoms and medical history, listen to your concerns and discuss the next steps with you.
Remote appointments can be used for new concerns, follow-up care and ongoing support when a physical examination is not initially required. If your GP feels that you need to be seen in person, they will explain why and help you arrange an appropriate appointment.
What Can an Online GP Help With?
Telephone and video consultations can be used for many concerns that can be assessed through a detailed conversation or visual review. They are also a convenient way to discuss results, request follow-up advice or ask whether further investigation is needed.
During an online consultation, we can help with:
- New or ongoing symptoms
- Discussion of your medical history
- Medical advice and treatment planning
- Private prescriptions
- Fit notes where medically appropriate
- Private specialist referrals
- Support with NHS referral pathways
- Blood tests or imaging through local providers
- Follow-up advice and monitoring
- Deciding whether you need an in-person assessment
When Is an Online GP Consultation Suitable?
An online consultation may be suitable when your concern can be assessed by talking through your symptoms or, during a video appointment, looking at a visible problem. It can also be helpful when you need follow-up care but do not need to return to the clinic.
Some symptoms require a physical examination, clinical observations or an in-person test. If this applies to you, your GP will recommend a face-to-face appointment or another suitable service. Online consultations should not be used for medical emergencies.
Why Choose an Online GP Consultation?
Online appointments provide a simple way to speak with a doctor when attending the clinic is difficult or does not fit around your other commitments. Although the appointment takes place remotely, you will still have time to discuss your health properly and ask any questions you may have.
Personalised Medical Advice
Your GP will listen carefully and ask questions to understand what has been happening. They will then explain what they recommend and make sure you understand the next steps.
Convenient Access From Home or Work
You can attend your appointment from any quiet and private location with a reliable phone or internet connection. This can make accessing medical advice easier around work, family and other responsibilities.
Prescriptions, Referrals and Further Tests
If you need a private prescription, specialist referral or further investigation, we can arrange this where suitable. We can also organise blood tests and imaging through the clinic or trusted local providers.
Follow-Up That Works Around You
Any further care can take place by telephone, video or at our Stanmore clinic, depending on what you need. This gives you the flexibility to continue your care in the way that suits you best.
What Do You Need for an Online GP Consultation?
Telephone and video appointments are designed to be simple to access. You can choose your preferred format when booking your consultation.
Preparing for a Video Appointment
You will need a smartphone, tablet or computer with a working camera, microphone and stable internet connection. Before the appointment, find somewhere private and have details of any medication or questions you would like to discuss nearby.
Preparing for a Telephone Appointment
Please make sure that we have the correct number and that you are available at the agreed time. Choosing a quiet place will make it easier to talk openly and hear everything your GP explains.
Secure and Confidential Consultations
We use secure systems for our remote appointments and handle your information in line with confidentiality and data-protection requirements. Your consultation remains private, just as it would during a visit to the clinic.
If You Need to Be Seen in Person
A remote appointment cannot provide a hands-on physical examination. If your GP needs to examine you, we can arrange a face-to-face private GP consultation or guide you towards another appropriate service.
Online GP Consultation Lengths and Fees
We offer 20-minute and 30-minute online GP appointments, with all fees stated clearly before you book. Choose the longer option if your concern is more complex or you need to discuss several related issues.
| Appointment | Face-to-face | Video & telephone |
|---|---|---|
| 20-minute GP appointmentSuitable for minor ailments or single less complex issues | £80£70 adult and £65 child follow-up for the same issue within a week | £70 |
| 30-minute GP appointmentSuitable for more complex problems to allow sufficient time for discussion | £110 | £90 |
| Weekend and bank holiday | +£10 additional charge for weekend and bank holiday appointments | |
Below listed are some of our most common fees but please contact us before booking if you have any queries
20-Minute Online GP Consultation
A 20-minute telephone or video appointment costs £70. This length is suitable for a minor ailment or one less complex health concern.
30-Minute Online GP Consultation
A 30-minute telephone or video appointment costs £90. It provides more time to explore a complicated concern, discuss a detailed medical history or cover several issues.
Weekend and Bank Holiday Appointments
An additional £10 charge applies to weekend and bank holiday appointments. Please contact reception if you would like help choosing the right appointment length.
Paying Through Private Medical Insurance
Cover for online GP consultations varies by insurance provider and individual policy. Some policies include an outpatient or cash allowance, while many international policies provide private GP benefits. Please check your cover with your insurer before booking. We can provide a receipt or other relevant documentation if you plan to make a claim.
Other Ways to See a Private GP
An online appointment may not suit every concern. You can also see a GP at our Stanmore clinic or arrange a home visit.
Face-to-Face Private GP Consultations
A face-to-face private GP consultation allows your doctor to examine you and assess signs that cannot be reviewed remotely. A 20-minute appointment costs £80, while a 30-minute appointment costs £110.
Private GP Home Visits
Our private GP home visits allow you to receive medical care in your own surroundings. Your GP can assess your concerns at home and discuss any treatment, investigations or follow-up you may need.
Book an Online GP Consultation
Book an online GP consultation and choose a telephone or video appointment at a convenient time. You can also call our reception team on 020 8865 1938 if you would like help selecting the right appointment format.
Visiting Niva Medical Clinic for In-Person Care
If you need to be examined, Niva Medical Clinic is located at 12 Buckingham Parade, The Broadway, Stanmore, HA7 4EB. Our team can arrange an appointment and let you know what to expect before you attend. You can park on the street for one hour using the PayByPhone app, and Sainsbury’s offers up to 90 minutes of free parking. Three disabled parking bays are located immediately outside the clinic entrance.
Online GP Consultation FAQs
Need help choosing?
Not sure whether a telephone, video or face-to-face appointment is right for you? Our reception team can help you choose the right appointment format and length.
Call 020 8865 1938 or book online.
Do I need to book an online GP consultation in advance?
Yes, telephone and video consultations should be booked in advance so that time can be reserved for you. You can select an available appointment online or contact reception for help.
Can I get a same-day online GP consultation?
Same-day telephone and video appointments may be available, depending on the clinic schedule. Check the online booking system or contact reception to ask about the earliest appointment.
Can an online GP prescribe medication?
Yes, an online GP can issue a private prescription when medication is suitable for your condition. The prescription can be sent electronically to a local pharmacy, which will charge separately for the medicine.
Can I get a fit note from an online GP?
A GP can provide a fit note after an online consultation when they have enough information and consider it medically appropriate. They may recommend an in-person assessment if they need to examine you first.
How much is an online GP consultation?
A 20-minute telephone or video GP consultation costs £70, while a 30-minute appointment costs £90. An additional £10 charge applies at weekends and on bank holidays.
Is a video GP appointment as effective as a face-to-face appointment?
A video appointment can work well when your concern can be assessed through conversation and visual review. A face-to-face appointment is more suitable if your GP needs to examine you, take clinical observations, or perform an in-clinic test.
Can an online GP arrange referrals or tests?
Yes, your GP can arrange a private specialist referral and recommend blood tests, imaging or other investigations. We can also write to your NHS GP or advise you about the relevant NHS pathway.
What technology do I need for a video GP appointment?
You will need a smartphone, tablet or computer with a working camera, microphone and reliable internet connection. A telephone appointment only requires a dependable phone connection.
Are online GP consultations secure and confidential?
Yes, we use secure systems and follow confidentiality and data-protection requirements. We recommend joining the consultation from somewhere private where you can speak comfortably.
Can I use private medical insurance for an online consultation?
Some private medical insurance policies reimburse telephone or video GP consultations, but coverage varies. Check your benefits with the insurer before booking, and we can provide a receipt if you intend to claim.
How to find us
Located in the heart of Stanmore, North-West London on Stanmore Broadway
- 1 hour free parking available on the street via PayByPhone app or 90 minutes free at Sainsbury's, 3 Disabled Parking Bays outside the entrance to the clinic